Reference

Your Easy Userprofile, Everything in One Screen

Everything the lobby needs to know about you — registered name, verified number, the bKash or Nagad wallet you linked — sits on one Easy Userprofile screen you can open and edit in seconds.

Verified numberWallet linkLanguage and currencyDevice sessions
See the lobby Read FAQ
6rwin88 Your Easy Userprofile, Everything in One Screen
PROFILE HELP DESK

Help Editing Your Profile Details

Profile edits are where most of our help requests start, so we keep the paths short. Live chat on the account page reaches a person who can see your ticket history, and we answer in plain English on Dhaka time. If an OTP is not arriving, check the SIM is active before asking us to reset the number, because most delays sit there. For anything that needs a document, open a ticket from inside the profile so the file stays attached to the right account.

OTP not arriving Check the SIM is active and give the code a moment, then request a fresh one from the profile screen. If two attempts fail, chat opens a number reset ticket for you.
Relink the wallet Moving from bKash to Nagad or Rocket takes one request from the wallet panel. We check the new number against your profile, then the old link drops off.
Name or birth date fix These fields stay locked after sign-up. Open a ticket, attach the document showing the correct spelling, and a person on our team compares it with your record before editing.
6rwin88 What Your Easy Userprofile Holds

What Your Easy Userprofile Holds

Your Easy Userprofile holds the details that decide how the lobby behaves for you. The basics sit at the head of the screen: full name, date of birth, mobile number and preferred language. Under them, the account wallet panel shows the bKash, Nagad or Rocket number you linked when you joined, and a verification row tells you whether your number and documents

have cleared. Preferences come next. Follow cricket and we lift Live Cricket Odds up the sportsbook list; play tables and Teen Patti Express opens first. Only your registered name is locked, and changing it needs a ticket to our team.

  • Registered name, locked after sign-up
  • Mobile number with OTP confirmation
  • Wallet panel for bKash, Nagad, Rocket
  • Verification status row
  • Interest and language preferences
HOW WE PROTECT IT

How We Guard Your Profile Data

Your profile data is stored encrypted, and every edit re-checks the OTP on your registered number, so a stolen password alone will not move your wallet link. Name and date-of-birth changes go to a person first; we compare the document you send against what you entered when the account opened. The provider list attached to your profile shows which studios your tables come from, Pragmatic Play, PG Soft and Evolution among them, so the source of each round stays visible from inside the account. We do not sell profile data to outside lists.

Code on every edit

The profile will not save a change to your number or wallet without a fresh code sent to the registered SIM, so a password alone cannot move your money rail.

Human check on names

Spelling and date-of-birth corrections go to a person, not an automated queue. We match the document you send against the details entered when the account opened.

Encrypted storage

Profile fields sit on encrypted servers, and only the team handling your ticket can open an uploaded document. Chat agents see a masked number, not the full one.

Studio list in account

Your profile links to the provider list behind your tables, including Pragmatic Play, PG Soft and Evolution, so the source of each game stays visible from inside the account.

Profile Words, Explained Simply

Half the questions we get about the profile come down to wording. Terms move between wallets and screens quickly, so we keep one fixed meaning for each here. Where a figure such as RTP appears, it is shown only on games whose provider publishes it; we do not fill the gaps with our own numbers.

What does a verified profile mean here?

It means the mobile number and the identity document on your profile both match the name you entered. Verified records pass withdrawal checks without another document request.

What is the display name?

The short name shown on your account screens, separate from your registered legal name. You can change it yourself from the profile, unlike the name tied to your documents.

What counts as the account wallet?

The bKash, Nagad or Rocket number saved to your profile and used for payments in and out. One wallet stays active at a time, and it must match your registered SIM.

What is a session log?

A list of devices and times your account was opened, shown in the security area of the profile. Anything you do not recognise should be closed and reported to chat.

What does profile KYC involve?

KYC is the document check that matches your name, photo and number against what you typed on the profile. Once it clears, the verification row stays green on your account.

What is a profile lock?

A temporary freeze you can place on edits when a device goes missing. Your wallet link and name both hold still until you complete the OTP reset on a new SIM.

Questions We Answer About Your Profile

These are the profile questions our team answers most often, drawn from chat and tickets rather than a script. Each answer names the screen or step involved, so you can follow it without waiting for a reply. If yours is not here, send it through the account ticket form and quote your registered mobile number, since that is what lets us find your record without a long back-and-forth.

Open the profile, confirm the OTP sent to the current SIM, then enter the new number and confirm the second code. No number change completes without both codes.

No, the registered name stays locked. Send a ticket with a photo of your document and a team member compares the spelling against your record before editing it.

Usually a document is still being matched, or the photo was unclear. Chat can tell you which of the two it is, and the verification row updates once the check finishes.

The wallet panel takes the new number, we check it against your profile, and the old link is removed in the same step. Only one rail stays active at a time.

The security area of your profile lists each open session with the device and last access time. Close anything unfamiliar, then change your password from that same screen.

They do. Set cricket as your interest and Live Cricket Odds moves up the sportsbook; choose table games and Teen Patti Express sits nearer the front when you sign in.
Reference

Easy User Profile

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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