Reference

Privacy Policy: What We Hold and Why

Your name, mobile number, wallet reference and device details are the only things we need to open and run your account, and this page explains each of them in plain English.

What we collectHow we store itWho can see itHow to ask for changes
6rwin88 Privacy Policy: What We Hold and Why
HOW WE HANDLE IT

Data Care, Cookies and Account Security

Privacy only works when the handling behind it is boring and consistent. Here is how we treat the records you give us, from the login code to the closed account.

Cookies and session data

We use cookies to keep you signed in and to remember your language and currency view. Clearing cookies signs you out and asks for a fresh code on your next visit.

Login codes and device checks

A one-time code goes to your registered mobile number at sign-in. If a login arrives from an unfamiliar device, we ask for the code again before the account wallet opens.

Payment records

Wallet references from bKash, Nagad, Rocket, Upay and bank transfers are stored for reconciliation and dispute checks, not for marketing. Your wallet PIN is never part of that record.

Retention and correction

You can ask to see, correct or delete the details we hold. We confirm what can be changed, keep what local record-keeping rules require, and remove the rest once the account closes.

REACHING OUR TEAM

Where to Ask About Your Data

Questions about the Privacy Policy go to the support desk inside your account rather than to a public inbox, so we can match the request to the right record. Open the account menu, choose support, and pick the privacy topic. A written request is logged with a case number you can quote later.

In-account support desk Sign in, open the menu and choose support, then the privacy topic. Your request is logged against your account so we can find the exact record you are asking about.
Email for written requests Send a message from the address or number on file so we can verify it is you. Include your account number and the specific data you want to see, correct or remove.
Wallet verification help If a bKash, Nagad or Rocket reference needs checking before we answer, our team walks you through the statement screenshot we need and keeps it in your case file.

Privacy Policy Questions We Get Most

These are the questions our Bangladesh support desk answers most often about data, and the short version of each answer. If yours is not here, the in-account desk will take it.

Your name, mobile number, date of birth, wallet reference and device details. We add transaction records when you deposit or withdraw, and any messages you send to support.

No. You enter the PIN inside the wallet app on your own phone. We only receive a transaction reference and the sending number, which we store for reconciliation.

Yes. Send the request from your registered number through the in-account support desk, and we reply with the record tied to your account after verifying it is you.

We keep payment and account records only as long as local record-keeping requires, then remove the rest. You can ask which category applies to your file.

Only where a payment rail, a verification step or the law requires it, and limited to what that purpose needs. We do not sell account data or send it for unrelated marketing.

Tell support which field is wrong, such as a phone number or name spelling. We correct it after a short verification, and you get a confirmation on the same case.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.