A Policy Written for Bangladesh Accounts
We keep the Privacy Policy short in intent: collect what the account needs, hold it as long as the account is live, and share it only where a payment rail or the law requires it. When you deposit through bKash, Nagad or Rocket, we receive a
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transaction reference and the sending number. We do not receive your wallet PIN, and we never ask for it by message, phone or email. Your mobile number is used for login codes, wallet verification and service replies on Dhaka time. Device information such as phone model,
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app version and approximate connection data helps us spot a login that does not match your usual pattern. Anything you send to support, including screenshots of a failed Nagad transfer, stays in your case file. Retention follows the account, not a fixed calendar: while your account
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is open we hold the record, and after closure we keep what payment reconciliation and local record-keeping require, then remove the rest. Availability of any feature described here depends on your local law and eligible regions, and we will tell you if that changes how your
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data is handled.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.